Effective: July 31st, 2022
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Honey Health Inc. is a social health company. Our products and services help improve the self-care experience through community powered content, health data, and conversations.
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When you use these services, you\u2019ll share some information with us. So we want to be upfront about the information we collect, how we use it, whom we share it with, and the controls we give you to access, update, and delete your information.
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That\u2019s why we\u2019ve written this Privacy Policy. And it\u2019s why we\u2019ve tried to write it in a way that\u2019s easy to understand for all our users and blissfully free of the legalese that often clouds these documents. Of course, if you still have questions about anything in our Privacy Policy, just contact us.
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You should read our entire Privacy Policy, but when you only have a few minutes or want to remember something later on, you can always take a look at this overview and video. We designed it to give you easy-to-digest summaries of our privacy practices.
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There are two basic categories of information we collect:
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When you interact with our services, we collect information that you provide to us. For example, many of our services require you to set up an account, so we may need to collect a few important details about you, such as your name, password, email address, phone number, and date of birth. We may also ask you to provide us with some additional information that will be publicly visible on our services, such as a profile picture. Some services, such as health data products, may require you to provide us with access to your health information stored on other services.
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Of course, you\u2019ll also provide us whatever information you send through our services, such as posted content and chat messages. Keep in mind that the users who view your content and message and any other content can always save that content or copy it outside the app. So, the same common sense that applies to the internet at large applies to our services as well.
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When you contact customer support or communicate with us in any other way, we\u2019ll collect whatever information you volunteer or that we need to resolve your question.
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You can optionally add your health data to Honey, and connect third-party services to Honey which add your health data as well.
\n\nWhen you use our services, we collect information about which of those services you\u2019ve used and how you\u2019ve used them. We might know, for instance, that you watched a particular piece of content and sent a few messages. Here\u2019s a fuller explanation of the types of information we collect when you use our services:
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What do we do with the information we collect? For the detailed answer, go here. The short answer is: Provide you with an amazing set of products and services that we relentlessly improve. Here are the ways we do that:
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We may also use information from Apple\u2019s TrueDepth camera to improve the quality of Lenses. Information from the TrueDepth camera is used in real time \u2014 we don\u2019t store this information on our servers or share it with third parties.
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We may share information about you in the following ways:
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Our services may contain third-party content and integrations. Examples include third-party integrations in the Camera, third-party messaging apps, and third-party data tools. Through these integrations, you may be providing information to the third party as well as to Honey. While we will do our best, we are not responsible for how those third parties collect or use your information. As always, we encourage you to review the privacy policies of every third-party service that you visit or use, including those third parties you interact with through our services. You can learn more about third-party services in Honey here.
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We store some information for longer periods of time. For example:
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If you ever decide to stop using Honey, you can just ask us to delete your account. We\u2019ll also delete most of the information we\u2019ve collected about you after you\u2019ve been inactive for a while!
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Keep in mind that, while our systems are designed to carry out our deletion practices automatically, we cannot promise that deletion will occur within a specific timeframe. There may be legal requirements to store your data and we may need to suspend those deletion practices if we receive valid legal process asking us to preserve content, if we receive reports of abuse or other Terms of Service violations, or if your account, content created by you, or content created with other users is flagged by others or our systems for abuse or other Terms of Service violations. Finally, we may also retain certain information in backup for a limited period of time or as required by law.
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We want you to be in control of your information, so we provide you with the following tools.
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We may collect your personal information from, transfer it to, and store and process it in the United States and other countries outside of where you live. Whenever we share information outside of where you live, when we are legally required to do so, we make sure an adequate transfer mechanism is in place. We also make sure any third parties we share information with have an adequate transfer mechanism in place, as well. You can find more information on the categories of third parties we share information with here.
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You may have specific privacy rights in your state or region. For example, in the United States, residents of California and other states have specific privacy rights. Honey Members in the European Economic Area (EEA), the UK, Brazil, the Republic of Korea, and other jurisdictions also have specific rights. We keep an up-to-date overview of state and region specific disclosures here.
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Our services are not intended for \u2014 and we don\u2019t direct them to \u2014 anyone under 13. And that\u2019s why we do not knowingly collect personal information from anyone under 13. In addition, we may limit how we collect, use, and store some of the information of EEA and UK users between 13 and 16. In some cases, this means we will be unable to provide certain functionality to these users. If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require your parent\u2019s consent before we collect and use that information.
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We may change this Privacy Policy from time to time. But when we do, we\u2019ll let you know one way or another. Sometimes, we\u2019ll let you know by revising the date at the top of the Privacy Policy that\u2019s available on our website and mobile application. Other times, we may provide you with additional notice (such as adding a statement to our websites\u2019 homepages or providing you with an in-app notification).
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